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Privacy Policy

Privacy Policy

Policy Overview

This Privacy Policy explains how personal information may be collected, used, and handled when you access or use this website and related services.
All processing activities are carried out in accordance with applicable Australian privacy laws and recognised industry standards.

By accessing or using this website (including mobile versions), you acknowledge that you have read and understood the contents of this policy.

1. Scope of Application

This Privacy Policy applies to various interactions between you and this website, including but not limited to:

  • Browsing, searching, or viewing website content

  • Placing orders, completing payments, arranging delivery, and after-sales processing

  • Contacting customer support or submitting enquiries

  • Returns, refunds, exchanges, and related dispute handling

Age Requirement
This website is intended for users aged 18 years or older.
If personal information relating to minors is collected unintentionally, such data will be handled in a reasonable manner after verification, such as deletion or anonymisation.

2. Types of Information Collected

Only information that is reasonably necessary for service provision is collected, which may include the following categories:

(1) Information Provided by Users

  • Name

  • Contact phone number

  • Email address

  • Shipping and billing addresses

  • Order and transaction records

  • Payment-related identification information (excluding full card details)

(2) Information Collected Automatically

  • IP address

  • Device type, browser type, and operating system

  • Access times and page browsing activity

  • Cookies and local storage preferences (where consent is required)

Sensitive personal information unrelated to service provision is not actively collected.

3. Purpose of Information Use

Subject to legal requirements, collected information may be used for the following purposes:

  • Order processing, payment handling, delivery, and after-sales support

  • Sending service-related or order-related notifications

  • Analysing and improving website functionality and user experience (often using aggregated or anonymised data)

  • Complying with applicable legal, tax, or regulatory obligations

  • Identifying and preventing potential fraud or improper activities

Personal information is generally not used for marketing or promotional purposes without explicit consent.

4. Use of Cookies and Similar Technologies

Where permitted by law, cookies or similar technologies may be used to:

  • Support essential website functionality

  • Remember language, region, or display preferences

  • Maintain shopping cart contents and checkout continuity

You may manage or withdraw cookie permissions through your browser settings.
Disabling non-essential cookies usually does not affect core website functions, but may limit certain personalised features.

5. Information Security Measures

Reasonable technical and organisational measures may be applied to reduce the risk of unauthorised access, disclosure, or misuse of personal information, including but not limited to:

  • Encryption during data transmission

  • Access control and minimum-privilege principles

  • System security monitoring and maintenance

  • Internal training related to privacy and data protection

Please note that no network or system environment can eliminate all potential security risks.

6. Sharing with Third Parties

Where reasonably necessary to provide services, certain information may be shared with third parties, such as:

  • Payment service providers

  • Logistics and delivery partners

  • Technical support, order management, or customer service providers

Such third parties are permitted to process information only for specified purposes and are expected to apply appropriate security measures. Personal information is generally not sold to unrelated third parties.

7. Cross-Border Information Handling

In certain business scenarios, personal information may be stored or processed outside Australia.
Where this occurs, reasonable steps are taken to ensure that information handling remains consistent with applicable privacy laws and security standards.

8. Information Retention Period

  • Information related to orders, transactions, and accounting may be retained for a reasonable period as required by law or business needs

  • When information is no longer required for its original purpose, it will be deleted or anonymised where practicable, unless otherwise required by law

9. Data Security Incidents

If an incident occurs that may affect the security of personal information, the situation will be assessed based on its nature.
Where required by law or deemed necessary, appropriate response measures and notifications may be undertaken.

10. User Rights

Under applicable Australian privacy laws, users may have the following rights, subject to certain conditions:

  • Request access to personal information held

  • Request correction of inaccurate or incomplete information

  • Request deletion or restriction of information use where applicable

Requests may be submitted using the contact details provided below. Enquiries are generally responded to within a reasonable timeframe.

11. Information Relating to Minors

This website does not provide services to individuals under 18 years of age.
If information relating to minors is identified, reasonable handling measures will be applied after verification.

12. Contact Details

If you have questions regarding this Privacy Policy or how personal information is handled, you may contact us via:

Address:
180 Watershed Way
Fayetteville, GA 30215-5759
United States

Phone:
+1 (917) 856-3225

Email:
jardin@furonix.com

Business Hours:
Monday to Friday, 09:00–12:30 / 14:00–18:00 (CET)

13. Policy Updates

This Privacy Policy applies from the date of publication.
Updates may be made due to changes in law, business operations, or technology. Any revisions may be published on this page or through other reasonable means. Users are encouraged to review this policy periodically to stay informed.