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About Us

About Us

Overview

This platform offers furniture products that balance functionality and design, with the aim of supporting comfortable, coordinated, and practical living spaces. Attention is given to product quality, the overall shopping experience, and clarity of information, with relevant processes adjusted based on user feedback.

1. Core Principles

The platform’s operational focus generally includes the following aspects:

Clear Price Presentation
Product pricing is based on the information displayed on product pages and during checkout, with an emphasis on outlining cost components clearly to reduce misunderstanding.

Practical Design Considerations
Product selection and design take into account appearance, functional requirements, and typical everyday use scenarios.

Streamlined Shopping Experience
Clear categorisation and intuitive page layouts are used to assist users in locating relevant products more efficiently.

Quality Awareness
During design and production stages, products commonly reference applicable safety and quality-related standards.

2. Product Range Information

The furniture and related products offered on the platform may include (by way of example):

  • Outdoor structures and related accessories

  • Outdoor seating products

  • Outdoor storage and organisation items

Specific product types, specifications, and configurations are subject to the content displayed on the website. Items are selected to align with general usage needs and market demand.

3. Pricing and Delivery Information

  • Product prices are based on the amounts shown on the checkout page

  • Where applicable, prices may include Australian Goods and Services Tax (GST)

  • Certain orders may be shipped using a DDP (Delivered Duty Paid) method

  • Delivery times shown on the website are estimates only; actual delivery may vary due to logistics, weather, or other factors beyond control

Further details are available in the Shipping Policy and related pricing information pages.

4. Customer Rights Information

  • Where conditions are met, users may request returns, refunds, or exchanges in accordance with platform policies or Australian consumer laws

  • If issues arise during product use, appropriate after-sales options may be considered based on the specific circumstances

  • Support assistance is available during business hours, with response times varying depending on the nature of the enquiry

Nothing in this section affects any statutory rights you may have under the Australian Consumer Law.

5. Privacy and Information Handling

  • The website generally uses encryption technologies (such as TLS/SSL) to reduce data transmission risks

  • Collection and use of personal information follow the Privacy Act 1988 and the Australian Privacy Principles (APPs)

  • Information is primarily used for order processing, customer support, and platform operations

Further details are outlined in the Privacy Policy and Cookie Policy.

6. Contact Details

For further information about products or services, you may contact the platform via:

Address:
180 Watershed Way
Fayetteville, GA 30215-5759
United States

Phone:
+1 (917) 856-3225

Email:
jardin@furonix.com

Business Hours:
Monday to Friday, 09:00–12:30 / 14:00–18:00 (CET)

Additional Note

Thank you for your interest in the platform. The information provided may be updated or adjusted in line with applicable laws and policies, with the intention of maintaining clear information and transparent processes for users.