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Additional Legal Information

Additional Legal Information

This page provides supplementary information regarding general rules applicable to pricing display, payment methods, delivery arrangements, after-sales handling, and data protection.
It is intended for users located in Australia and is provided for informational purposes only.
Nothing in this notice affects any statutory rights that users may have under Australian law.

1. Scope of Application and Basic Information

Website:
https://furonix.com

Service Coverage:
Consumers located within Australia

Price Display:
Product prices are shown as the final amount on the checkout page.
Applicable tax information is presented during the ordering process.

Delivery Model:
In certain situations, the DDP (Delivered Duty Paid) model may be applied.
Where applicable, import duties or customs-related charges are generally included at checkout and are not typically payable upon delivery.

Detailed cost components are displayed during the order and checkout stages.

2. Delivery and Fulfilment Information

Dispatch Location:
United States

Logistics Providers:
UPS, DHL, FedEx (subject to actual order arrangements)

Order Processing:
After payment confirmation, orders usually enter processing within a reasonable business timeframe.

Estimated Delivery Time:
Orders delivered within Australia generally take several business days.
Delivery to remote areas may require additional time.

Actual delivery times may vary due to logistics scheduling, weather conditions, customs procedures, or other factors beyond reasonable control.

3. Pricing and Tax Information

  • Product prices are based on the amount shown on the order confirmation page

  • Displayed prices may include applicable taxes, such as GST

  • Where DDP applies, import duties and related charges are typically included

  • Pricing information is presented transparently, without intentional concealment of known charges

4. Returns, Refunds, and After-Sales Handling

Eligibility for returns, refunds, or exchanges is assessed based on product type, order status, and actual circumstances.

Applicable procedures and conditions are described in the published Returns, Refunds and Exchanges Policy.

During after-sales handling, updates may be provided where appropriate.
This section does not limit any rights available to consumers under the Australian Consumer Law.

5. Payment Methods and Data Security

  • Payments are generally processed by third-party payment providers that meet industry security standards

  • Full card details or sensitive payment data are not actively stored

  • The website typically uses HTTPS encryption to reduce data transmission risks

  • Personal information is handled in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs)

6. After-Sales Support

For after-sales requests or additional assistance, users may refer to the relevant policy pages or contact support during published business hours using the details provided.

7. Contact Details

For questions regarding this additional legal information or platform-related matters, you may contact:

Address:
180 WATERSHED WAY
FAYETTEVILLE, GA 30215-5759
United States

Phone:
+1 (917) 856-3225

Email:
jardin@furonix.com

Business Hours:
Monday to Friday, 09:00–12:30 / 14:00–18:00 (CET)

8. Governing Law and Dispute Resolution

Platform operations and related matters are generally governed by Australian law.
In the event of a dispute, the parties should first seek resolution through consultation.
If unresolved, the matter may be submitted to a court with appropriate jurisdiction in Australia.

9. Privacy and User Rights

Under Australian law, users may have certain rights, including:

  • Requesting access to personal information held

  • Requesting correction of inaccurate or incomplete information

  • Requesting deletion or restriction of information where legally permitted

Requests may be submitted using the contact details listed above.