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Payment Methods

Payment Methods

Overview

This page explains the available payment options, general payment process, and related notes for orders placed within Australia. It is intended to help users complete payments with clearer understanding. Please review the following information before submitting an order.

1. Available Payment Options

At this stage, the platform generally supports the following payment methods:

  • Visa

  • Mastercard

Payments are processed in the currency displayed on the checkout page.
Cash on delivery, cash payments, bank transfers, and cryptocurrencies are not supported at this time.

2. Payment Security Information

During the payment process, various reasonable measures may be applied to reduce potential risks, including but not limited to:

  • Use of TLS / SSL encryption to protect data during transmission

  • Payment processing via third-party payment gateways that meet recognised industry security standards

  • The platform does not actively store full card numbers, expiry dates, or CVV details

Please note that all online payment environments may involve a certain level of risk.

3. Price and Fee Display

  • Product prices, applicable taxes, and delivery fees (if any) are shown on the checkout page

  • Where applicable, prices may include Australian Goods and Services Tax (GST)

  • If an order is processed under the DDP (Delivered Duty Paid) model, relevant import-related charges are generally included in the checkout total

  • The total payable amount is displayed clearly for review before payment is submitted

4. General Payment Process

In most cases, the payment process may include the following steps:

  1. Review the selected products, delivery address, and order total

  2. Select an available payment method (Visa or Mastercard)

  3. Enter the required payment details (such as card number, expiry date, and cardholder name)

  4. Submit and confirm the payment request

After payment is completed, order confirmation information is usually provided.
If a payment attempt is unsuccessful, you may try a different card or contact customer support for assistance.

5. Refund Information

  • Where refund conditions are met, refunds are generally returned to the original payment method

  • The card used for the refund must remain valid

  • Processing time and actual receipt of funds may vary depending on the payment provider or issuing bank

  • If a refund is not received within a reasonable timeframe, it is recommended to first check with the card-issuing bank or contact after-sales support for further review

6. Customer Support and Contact Details

If you experience payment-related issues or have questions about billing information, you may contact the support team using the details below:

Address:
180 Watershed Way
Fayetteville, GA 30215-5759
United States

Phone:
+1 (917) 856-3225

Email:
jardin@furonix.com

Business Hours:
Monday to Friday, 09:00–12:30 / 14:00–18:00 (CET)